TERMS & CONDITIONS

You explicitly agree to the following terms and conditions by accessing and using this website.

POLICY FOR REFUNDS

Custom Web Online provides a 100 percent return on all design, development, and marketing services; however, this is not an unconditional refund, and some circumstances apply.

• You've purchased a distinct service(s).
• The primary design concept has been approved (for any service).
• The design has passed the completion stage.
• The website has been created, tested, and launched.
• You've asked for revisions.
• The project has been canceled for reasons unrelated to the project.
• More than two weeks have passed since the company was contacted.
• The company's policies, or policy, were broken.
• For the same project, another company or designer has been approached.
• The creative brief is missing important details.
• A thorough redesign has been requested.
• If you're paying for both a domain and hosting.
• The claim has gone beyond the 'request for refund' time limit.
• The company is going out of business or changing its name.

REVISIONS POLICY

• Make sure all of the desired features and adjustments are communicated prior to the website's launch; updates will not be accommodated once the site is live. A maintenance subscription is recommended if your website requires professional monitoring on a regular basis.
• For all website orders, any request for a full refund is void once all website design plans have been authorized.